Once your order has been succesfully placed, you will immediately receive an order confirmation in your email. This confirmation will include your order number and shipping method. Please make sure your shipping address is correct, as we are not able to redirect goods once they are on route to you. From now on the fun can start!
Clothing Delivery Times
If you order some of our clothing it can take up to 1-3 business days to be processed and shipped, but we are doing everything we can to ship your order out as soon as possible. Once your order is ready to ship you will receive a shipping confirmation email with your tracking information, so you will know exactly when to expect your shipment. After your order is shipped out, it should only take about 3-5 days before your order will arrive at your door step.
Other items Delivery Times
If you order other items like backpacks, jewelry or accessories, it can take up to 1-3 business days to be processed and shipped, but we are doing everything we can to ship your order out as soon as possible. After your order is shipped out, it will take 7-15 business days before your order will arrive at your door step.
Please don't panic if your order arrived not complete. It is possible that we send your shipment separately. If you still have questions about your order and/or shipment please send an email to firstname.lastname@example.org and we will answer your questions as soon as possible.
We provide worldwide free shipping on all orders! Wherever you are in the world, we got you covered. The best thing about our shipment is that it includes track and trace, which makes you able to follow your shipment.
We offer Worldwide Free Shipping on all our orders! We’re doing everything we can to get the shipment to you safe and as fast as we can.
We are sorry to hear that you would like to return your order. Please take in account that you can return within 14 days after you received your order. You can only return your item(s) when the product(s) are unused and are back in the original packaging. Items that are customized can not be returned. Use the following steps when you want to return your order:
- Please email email@example.com with your order number and product you would like to return.
- Bring your package to the postoffice and pay the shipping costs.
- After we receive your package we will pay you the amount that we owe you.
- Please note that the refund of your money can take up to 1 week because of the vary of your bank.
If you have any further questions, please email firstname.lastname@example.org
Please note that you have to pay for the return shipping costs.
Any item returned after 14 days of receipt is not eligible for refund.
Items Not Eligible for Return
Please note that we do not accept returns of sale products and products that you already have worn. When there are items that are damaged we will not eligible for return. It's not possible to return products that are customized.